Privacy policy

Introduction

Welcome to Botanica of Naples. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [www.botanicaofnaples.com] (the "Site") and use our services to purchase plants and related products.

Information We Collect

Personal Information:

Contact Information: Name, email address, phone number, and mailing address.
Payment Information: Credit card details and billing address.
Account Information: Username and password for account creation.
Order Information: Details about the products you purchase, shipping address, and order history.

Non-Personal Information:

Browsing Information: IP address, browser type, operating system, and pages visited on our Site.
Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies.

How We Use Your Information

To Provide Services:

Process and fulfill your orders.
Communicate with you about your orders, inquiries, and customer service requests.

To Improve Our Site:

Analyze usage patterns to enhance user experience.
Monitor and analyze trends and usage.

Marketing and Promotions:

Send promotional emails and newsletters (you can opt-out at any time).
Display personalized content and advertisements.

Legal Compliance:

Comply with legal obligations and protect our rights.

How We Share Your Information

Third-Party Service Providers:

We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, shipping, email delivery, and marketing.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.

Legal Requirements:

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

Your Choices and Rights

Access and Update Information:

You can access and update your personal information by logging into your account on our Site.

Opt-Out of Marketing Communications:

You can opt-out of receiving promotional emails by following the unsubscribe instructions included in each email.

Cookie Preferences:

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: sales@botanicaofnaples.com
Phone: 239-451-8520
Address: 5640 English Oaks Ln. Naples FL 34119

Thank you for trusting Botanica of Naples with your personal information. We value your privacy and are committed to ensuring your information is safe and secure.